Computer Telephony Integration Equipment Call Centers

Businesses which offer solutions enabling computer applications to take control of telephone systems to provide enhanced call control capabilities.

• Top/Business/Marketing and Advertising/Telemarketing/Automation
• Top/Computers/Data Communications/Telephony
• Top/Business/Telecommunications/Software

• IP5 Corporation - Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software.
  
• NetCall Telecom - Intelligent telephony services for more efficient customer response, qualification and conversion.
  
• SynreVoice Technologies Inc. - Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.
  
• XTEND Communications - Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners
  
• MarkeTel Systems - Providing predictive dialers to improve the productivity of outbound call centers.
  
• CCS, Inc. - Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.
  
• TALX Home Page - Providing services and software including interactive voice response (IVR) and CTI.
  
• U.S. InfoTel - Provides predictive dialing solutions for the call center industry.
  
• IntraNext Systems - Offering the NextSys range of CTI client and server products.
  
• Java (TM) Telephony API - Sun's JTAPI specifications website. Software provides various call center services.
  
• Emerging Voice Technology, Inc. - Software development company specializing in voice applications development, call center automation and line quality testing.
  
• Interactive Telesis Inc. - Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.
  
• Komtel, Inc. - Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.
  
• Chrysalis Software - Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.
  
• Noble Systems Corporation - Offering predictive dialers and intelligent inbound call routing products to support blended call centers.
  
• Dialpro Northwest, Inc. - Providing call center and other CTI products for North American businesses.
  
• Computer Telephony Solutions, Inc. - Offering interactive voice response, intelligent call routing and ACD software.
  
• Telenet Solutions - Computer Telephony Integration consulting and systems installation specialists.
  
• Interactive Intelligence, Inc. - Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.
  
• ChaseData Corporation - Sells predictive dialing systems and call center software for small and medium companies.
  
• Genesys Corporation Homepage - Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.
  
• MASTAR - Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.
  
• Alston Tascom, Inc. - A call center database information and network telephony system.
  
• Windows to Technology - Solutions for business, telecommunication equipment.
  
• Maxxar Corporation - Full service provider of computer telephony integration and electronic data access solutions.
  
• Eletech Enterprise Co. - Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.
  
• Periphonics - Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.
  
• Computer Talk Technology - A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).
  
• Dialogic Corporation - Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications
  
• Cytech Marketing Group, Inc. - PC based automatic and predictive dialers for lead generation and telemarketing.
  
• Citel Technologies - Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.
  
• ComTek International - Design, development, implementation and support of distributed CTI and IVR software solutions.
  
• Welltech Computer Co., Ltd - Offering CTI products. Located in Taiwan.
  
  

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