Back-end CGI programming is essentially a program which runs on your server and can include order processing, database information retrieval and storage, traffic analysis, and almost anything else you can think of. CGI stands for "Common Gateway Interface" and means interaction between a static web page and the program on your server.
Besides adding interactivity to the customer's visit CGI programs can also save your company time and money. Please take a look at the case studies below and complete the consultation request form for more information. Due to the complexity of custom programming, pricing is only available once design specifications have been determined.
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Problem: A large retail site received dozens of phone calls and e-mails daily from customers asking about order shipment status. Staff had to look up customer number, cross-reference to UPS tracking number, and then contact the customer regarding shipment status.
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Solution: A custom CGI script was written to allow site visitors to enter their order number (supplied by the shopping cart system) into a simple form which was tied to UPS's tracking database. Within seconds, the customer could see exactly where their package was enroute and even view a color-coded map showing approximate ground time-in-transit.
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Problem: A retail site was manually processing orders and maintaining customer lists. Customers were placing orders for items that were sold out.
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Solution: Credit card orders were processed in real-time, inventory and customer orders were handled through a database. Quantity available was checked before allowing the customer to make the purchase.
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Problem: A client advertising on many other sites and search engines had to go to each site individually to obtain banner click-through reports. Client wanted a centralized method of tracking visits from each site.
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Solution: A program was written that tracked visits from each site daily and monthly. This was later expanded to include e-mail newsletters and anything else that the customer's URL was included in, by simply embedding a unique code in the URL.
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Problem: A retail site was processing hundreds of quote requests per day manually and needed a way to automate their responses while keeping them personalized.
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Solution: A quotation system was designed to look up prices in a database and then add an easily customized message based on which item the customer requested a quote. System allows tracking of which items are being requested most often along with daily stats.
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Please send an email to IAS with what you would like and the URL of your existing site.
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