Airlines Complaints Consumer Information
Airlines Complaints Consumer Information
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Unfriendly Skies - Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon]
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United We Strand - Winners of Westword Online's "What United Did to My Summer Vacation" contest.
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Some Tips For Dealing With Lost Luggage at Northwest Airlines - Article cites experiences with rude personnel who failed to return phone calls to help customer with problem.
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United Sends Mixed Privacy Messages - Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet]
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Untied - Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences.
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Off Limits - Westword Online article sponsoring a "What United Did to My Summer Vacation" contest.
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Out of the Blue - Lies in the sky: An inside look at United Airlines' abysmal service. [Salon]
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NorthWorst Air - Article from an ex-employee.
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Ryanair Campaign - Gives observations and experiences relating to Ryanair. Includes copies of correspondence, press articles and advice on reporting problems.
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Alitalia Sucks - Consumer complaints about lost luggage and other issues. Links to related sites.
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