Resources Call Centers Telecommunications

Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.

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• CCNG - A networking organization with membership comprised of call center management and industry professionals.(membership required)
• Call Center Guide - Online guide for call center products, services, news and telecommunications telecommunications links.
• Call Center Ops - Focuses on call center operations and provides discussion resources forums, newsletters, telecommunications jobs, news, events, and links to resources related services, along with telecommunications a directory of products.
• Call Centre Managers Forum - Business Information and Resources for Call Center Managers.
• Mosaix (PDS) User Group - Independent user group assisting call center organizations utilizing telecommunications the Mosaix resources Predictive Dialing System.
• Oz Call Centres - Reference source for the global call center industry. Headquartered call centers in Australia and assisting with call center referrals worldwide.
• CRM Xchange - Information on call centers for telemarketing, customer service and teleservices. resources Includes telephone training, solutions and computer telephony integration.
• Callcentres.net - Call center research and supplier directory.

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