Bug Tracking Configuration Management Software

Tools and resources for managing and tracking computer program problem reports, or "bugs". These are generally used by programmers maintaining a large software project with many users, and a continuous release and revision cycle, complex enough so that problem reports can't be dealt with immediately, but need to be sorted, filed, categorized, prioritized, and assigned. These tools don't actually do the work of fixing the software, just keep track of the reports accounting.

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• SWBTracker - Bug tracking and defect management software for Windows. By Software with Brains, Inc.
  
• Advanced Defect Tracking - Designed for small and large software companies to simplify their feature development, bug tracking and helpdesk support. (Borderwave Software)
  
• Software Planner - Manages all phases of the software lifecycle.  It includes all the Defect Tracker features in addition to managing discussions, appointments / to-do lists, project tasks and contacts. (Pragmatic Software Company, Inc.)
  
• icTracker - Web-based bug tracking, task management, and project management software from IC Soft, Inc.
  
• BugAware - Web based bug tracking system and help desk solution for the company intranet. Features include email alerts, advanced reporting, team management and custom fields.
  
• OmniTracker - Customizable workflow tool for bug tracking, quality assurance, help desks and call centers.
  
• CustomerFirst - Bug tracking and CRM software enables customer-service agents to provide support via phone, Web, or email. Tracks customer profiles.
  
• Smarttracker - General purpose, scalable issue tracking software which comes with built-in templates for software defect tracking.
  
• RMTrack Bug Tracking - A web-based bug tracking, issue tracking, and defect tracking and management application. Downloadable. Free 30-day trial.
  
• GNATS: GNU Bug Tracking System home page - A portable incident/bug report/help request-tracking system which runs on UNIX-like operating systems. It easily handles thousands of problem reports, has been in wide use since the early 90s, and can do most of its operations over e-mail. Several f
  
• TestTrack Pro - Bug and defect tracking software for Windows, Mac OS X, Linux and Solaris.(Seapine Software, Inc.)
  
• Tiera Software Defect Manager - Software development and support suite (bug tracking, call tracking, time tracking) for software and consulting companies. Windows and web browser based.
  
• Defect Agent - Defect Agent is a defect tracking software for software development teams. (Inborne Technology Corporation)
  
• PR-Tracker - Bug tracking system for software project management, advanced features, easy setup, integrated network and web versions.
  
• JIRA - Browser-based bug, issue, task and defect tracking system, and project management software solution used for open source and enterprise projects. (Atlassian Software Systems)
  
• Radar - Web based solution that helps an organization to track, communicate, resolve and analyze defects in a software lifecycle, employing the Review Based Model that follows the CMM principles.
  
• QuickBugs - A tool for tracking bugs, issues, changes and new features involved in product development.
  
• MetaQuest Software, Inc. - Census - A customizable bug tracking tool. Includes VSS integration, notifications, workflow, reporting and change history.
  
• Avensoft Bug Tracker Server - Web based bug tracking software. Uses an MS Access, MS SQL Server, or Oracle database on Win32, sets up as Web server. Users go to this website to submit and keep track of bugs.
  
• Issue Organizer - Easy to use web-based bug tracking software. Pricing is not based on number of users. (Solid Graphics)
  
• IssueView - Configurable Windows software for tracking defects, bugs, helpdesk calls, and knowledge base articles.
  
• WebPTS - Online software error tracking system. Features include - knowledge-base, attachments, customization. Encrypted access available.
  
• Legendsoft Spots - A web-based service order and defect tracking system for software development organizations and IT help desks.
  
• ExtraView - Web-based bug tracking with Web API, command line and development workflow engine.
  
• Bugopolis Bug Station - Easy to install and use standalone server appliances based on open source software.
  
• Bugzero - Web-based cross-platform bug tracking system supporting multiple projects, role-based access, automatic bug-assignment, file attachment, e-mail notification, metric reports and workflow.
  
• Razor - Configuration management system providing process management, issue/problem tracking, version control, and release management.
  
• FogBUGZ - Web-based bug tracking system.
  
• BUGtrack - Web based defect tracking system.
  
• IBM Rational ClearQuest - A defect and change tracking system that captures and manages all types of change requests throughout the development lifecycle.
  
• ProblemTracker - A Web-based tool for bug tracking, defect tracking, issue tracking, help desk, and automated support. By NetResults Corporation.
  
• IssueNet Intercept - A customizable bug tracking system and help desk with integrations to Visual Studio, VSS, Outlook, and MS Project.
  
• TrackWise - Customizable bug and defect tracking software. (Sparta Systems, Inc.)
  
• New Fire Software - Defect Tracking software and recruiting software.
  
• Fast BugTrack - A web-based platform independent bug tracking system.
  
• PointInSight: - Issue management system with collaborative teamwork and integrated communication.
  
  

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