Help Desk Software

The Help Desk category contains companies who design, publish and/or support software designed to automate Help Desk, PC Inventory, Auditing and related operations.

• Top/Business/Business Services/Quality Control and Tracking/Software
• Top/Computers/Software/Configuration Management/Bug Tracking
• Top/Business/Customer Service/Software

• - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
  
• - Windows-based help desk software. Includes documentation management services and customer request services.
  
• - Provides enterprise solutions for live and automated support.
  
• - Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
  
• - Web-based and desktop software for internal and external help desks, customer service, and facilities management.
  
• - UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT.
  
• - Specialises in helpdesk software, software development and IT consultancy services.
  
• - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
  
• - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
  
• - Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).
  
• - Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities.
  
• - Australian based company that provides the Client Integrated Support System.
  
• - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
  
• - The Microsoft Access-based call ticket application for small businesses and workgroups.
  
• - Real-time service management and support automation software.
  
• - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
  
• - A portal of news, information and interactivity for both help desk software and management issues
  
• - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
  
• - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
  
• - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
  
• - Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
  
• - Develops and implements customer service, help desk and sales force automation software.
  
• - Offers help desk software applications for businesses, software support, and call center solutions.
  
• - Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
  
• - Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
  
• - Live Demo of help desk software, including specific offerings for school districts.
  
• - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
  
  

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