Software Customer Service

Software Customer Service

Software

Top: Business: Customer Service: Software

Call Center@
Help Desk@

See Also:

- Q-go offers customer communications software based on natural language technology. The site provides detailed information on Q-go and what if offers.
- Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
- Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients.
- Offers a comprehensive software package for service industry companies.
- Automated knowledge base/interactive FAQ system, intended for small businesses.
- Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers
- Web-based customer service solution with webcam video.
- Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available.
- Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
- Developer of help desk solutions.
- Answer Suite provides a robust suite of customer service applications consisting of knowledge management, Web self-service, case management and desktop discovery tools that automate the problem resolution process and make it easy for customers to find inf
- Web-based solutions including help tickets, knowledge base, contact management, and email management.
- Business process automation and customer service applications. Includes products, services, and clients.
- Intelligent, two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels, including SMS/MMS, email, audio (IVR), instant messaging (IM), and direct mail.
- Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
- Offers instant messaging software. (Nasdaq: WEBB).
- Powerful customer management software for tree, lawn & landscape companies. Streamline your business, increase sales, and make more money.
- Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries.
- Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
- Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.
- Hosted helpdesk and live-chat solutions for small/medium sized companies.
- Multi-user system enhances self-service customer support, help desk operations, and document management applications.
- Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
- Customer relationship management with software for handling customer feedback ensuring customer retention.
- eService software for eBusiness. Enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction.
- Software and services company focused on customer experience management.
- Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing.
- SupportSentry provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.

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