software customer service  Software


    Software Customer Service













Software Customer Service


Software


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    Top: Business: Customer Service: Software

See Also:

  • - Q-go offers customer communications software based on natural language technology. The site provides detailed information on Q-go and what if offers.
  • - Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
  • - Customer Relationship Management software for midsize and small organizations. Includes newsletter and clients.
  • - Offers a comprehensive software package for service industry companies.
  • - Automated knowledge base/interactive FAQ system, intended for small businesses.
  • - Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers
  • - Web-based customer service solution with webcam video.
  • - Browser based customer interaction software that facilitates real time interaction between an organization's help desk and their customers. Demos, white papers, and full product description are also available.
  • - Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
  • - Developer of help desk solutions.
  • - Answer Suite provides a robust suite of customer service applications consisting of knowledge management, Web self-service, case management and desktop discovery tools that automate the problem resolution process and make it easy for customers to find inf
  • - Web-based solutions including help tickets, knowledge base, contact management, and email management.
  • - Business process automation and customer service applications. Includes products, services, and clients.
  • - Intelligent, two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels, including SMS/MMS, email, audio (IVR), instant messaging (IM), and direct mail.
  • - Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
  • - Offers instant messaging software. (Nasdaq: WEBB).
  • - Powerful customer management software for tree, lawn & landscape companies. Streamline your business, increase sales, and make more money.
  • - Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries.
  • - Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
  • - Online feedback management solutions designed to help corporations and individuals to simplify information collection and analysis.
  • - Hosted helpdesk and live-chat solutions for small/medium sized companies.
  • - Multi-user system enhances self-service customer support, help desk operations, and document management applications.
  • - Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
  • - Customer relationship management with software for handling customer feedback ensuring customer retention.
  • - eService software for eBusiness. Enables companies to effectively manage all points of contact with their customers and create real value with every customer interaction.
  • - Software and services company focused on customer experience management.
  • - Company offers computer/telephony integration (CTI) solutions for home and business. The Smartphone product line offers Windows-based unified messaging and automated call processing.
  • - SupportSentry provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.


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