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    Call Centers Telecommunications













Call Centers Telecommunications


Call centers are service operations that handle routine communications by telephone, email, fax, or other electronic means, between an organization and outside parties. The communications typically involve such things as product information, technical support, live messaging, ordering, and telemarketing.

    Top: Business: Telecommunications: Call Centers

See Also:

  • Adeptel - A multi-service telecommunications bureau offering long distance or 800/900 business services.
  • Stonehouse Communications - Timeshared network based telesales dialing system.
  • Comsys Multi Media Services - Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
  • Taw Valley Telecoms - UK based outsourced call centre services provider offering inbound and outbound solutions.
  • ePacific Global - Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
  • Ulysses Learning - Contact center simulation-based training program for customer service, sales and coaching.
  • White Pajama - Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
  • call-centres.com - Information site for the global call centre industry.
  • Datapoint - Provides call center management services.
  • Call Centre Association - UK trade association representing the call and contact centres.
  • ISI eLearning Solutions, LLC - Agent and supervisor call center training on the web or CD-ROM.


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